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Terms And Conditions

Privacy

This is the privacy policy for the Leiths.com website operated by Leiths School of Food and Wine Limited who is the data controller for information collected through this site. The purpose of this policy is to inform you on how we collect and use your information when you use our website. At Leiths, we are committed to being fair and transparent about how we collect, use and protect your personal information.

Why do we collect and use your information?

  • To provide you with the best possible experience and service;

  • To use your information for market research and for updating our website;

  • To ensure all cookery courses, cookery classes and events are safe and accessible to you;

  • To verify your age before allowing you to purchase restricted items such as our chefs knives;

  • To process your payments and keep internal records;

  • To send you newsletters, magazines, brochures and prospectuses;

  • To send you promotional materials that may interest you.

What information do we collect?

  • Your date of birth, gender, job title, company information if booking corporate events, contact information such as e-mail and telephone;

  • Your payment information such as credit/debit card numbers;

  • Your browsing information such as information about the webpages you visit on our site collected by browsing cookies, IP address, location, activity on our website;

  • Your scanned copies of your ID documents such as a passport, driver’s license or residence permit;

  • Your medical or health information including any food allergies, special requirements and educational needs you may have for enrolling into our cooking classes and events.

We collect this information from a variety of sources. These include from you directly when you use our website, attend any course, class, use a voucher, submit copies of your ID documents, make purchases; fill in any sign-up forms that you complete for courses, open evenings or events; and any subscriptions or requests you fill out for our newsletters, magazines, brochures and prospectuses. It may also include where others provide your information on your behalf for the uses above.

Legal basis for using your information

We use your personal information because we have a legitimate business interests in in providing you with the best possible experience, telling you about our goods and services and ensuring we can run our business and to carry out analytics and research.

Where we have contracted to provide a service or process your online orders we will process your information in order to fulfil our contract with you.

We also use your personal information because we have a set of legal obligations, such as meeting our taxation duties, managing legal claims, and preventing the sale of restricted items to minors.

Who do we share your information with?

We may share your information with third parties if you give us permission to do so. If granted permission, we will only do so selectively and carefully. You can withdraw your permission for this at any time. We may also be obliged to share your information with third parties where legally required to do so under relevant laws and government requests, or when a separate organisation, such as the Wine and Spirit Education Trust or the Confederation of Tourism and Hospitality has accredited the course, or when the course is being offered in partnership with an outside training provider such as Chef’s Training.

We may transfer your information abroad and outside the European Economic Area for business purposes and also for using services such as Google Analytics. If we do so, we will ensure adequate safeguards are in place such as confidentiality agreements protecting your information.

Links to other websites

This privacy policy is only for Leiths.com. It does not cover any websites that can be accessed from our website including any links we may provide to social media websites. For any other websites please refer to their own privacy policies.

Security and retention

Protecting your information is of great importance to us, and we have put in place suitable physical, electronic and managerial procedures to safeguard any information we collect from you. These include the use of password protected systems, staff access restrictions and data retention schedules.

We hold your information for as long as we have a legal obligation or business need to do so. For example, we may hold your information to meet our taxation obligations and manage any legal claims, or verify your age prior to allowing your purchase of restricted items. Any scanned copies of ID documents you provide will be processed within a secure, password protected email account, and will be retained for no longer than 30 days. In any event, we will not hold your information for longer than 6 years.

Your Rights

You have a number of rights with regards to your information. In some circumstances you can:

  • Access and obtain a copy of your information (if necessary in a machine readable format);

  • Require us to amend incorrect or incomplete information;

  • Require us to stop collecting or delete your information;

  • Object to the way we are processing your information;

  • If you would like to exercise any of these rights, or put through a request for a copy of your data, please contact our Data Protection Officer by emailing dataprotection@leiths.com.

If you have any complaints regarding how we have collected or handled your information, you may report a complaint to dataprotection@leiths.com.

The full legal name of our business who is the data controller for your data is:

Leiths School of Food and Wine Limited, 16-20 Wendell Road, London, W12 9RT, UK.

Telephone: +44 (0)20 8749 6400

You also have a right to contact the Information Commissioner who is the Data Privacy Regulator for the UK.

Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
 
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer, phone or other device‘s hard drive. Other technologies, including data that is stored on your web browser or device, identifiers associated with your device, and other software are used for similar purposes. We refer to all these technologies as cookies.
 
We use the following cookies:
 
Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.
 
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
 
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
[Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
 
[We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.]]
 
You can find more information about the individual cookies we use and the purposes for which we use them in the table below: